Last updated: [Date]
[Your Business Name] (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR/RGPD).
1. Data We Collect
When you use our website, we may collect:
- Contact & Order Data: name, email address, phone number, billing/shipping address.
- Uploaded Content: images or files you provide for orders.
- Payment Information: payment details processed securely through third-party providers (we do not store full credit card numbers).
- Cookies & Tracking Data: information on site usage via cookies and similar technologies (see “Cookies” below).
2. How We Use Your Data
We process your data to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Send marketing emails (only if you opt in).
- Analyse site traffic and improve our services.
3. Legal Basis for Processing
We process your personal data based on:
- Contract: to fulfil your order or provide requested services.
- Consent: for marketing emails and non-essential cookies.
- Legitimate Interest: to maintain website security and improve performance.
4. Data Storage & Retention
- Order information is stored in our WordPress database until the order is shipped and for as long as legally required for accounting.
- Marketing data is kept until you unsubscribe or request deletion.
- Backup copies may remain for security and compliance purposes.
5. Data Sharing
We may share your data with:
- Service providers (e.g., web hosting, payment processors, email services, analytics tools such as Google Analytics) strictly for providing our services.
- These parties are bound by GDPR-compliant Data Processing Agreements.
6. Your Rights
Under GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing at any time.
- Request a copy of your data in a portable format.
- Object to certain processing activities.
To exercise these rights, contact us at: [Your Contact Email].
7. Cookies & Tracking
We use cookies to:
- Enable essential site functions.
- Measure website traffic (Google Analytics).
On your first visit, you will see a cookie banner where you can accept or reject non-essential cookies.
8. Security
We use SSL encryption and restrict database access to protect your data.
However, no method of transmission over the Internet is completely secure.
9. Contact
If you have questions or requests about your data, please contact:
[Your Business Name]
Email: [Your Contact Email]
Address: [Your Business Address]
